Hospitality
A restaurant
Depends on staff, suppliers, refrigeration and booking systems. Lose the cool room on a Friday and the night is gone.
Worried about a disruption right now? Call us today
BUSINESS RESILIENCE FOR QUEENSLAND
Keep running.
Helping Queensland businesses keep operating when things don't go to plan.
What would happen if your business couldn't open tomorrow?
Business resilience sounds complicated, but it isn't. It's simply knowing what could shut you down — flood, cyber attack, key person missing, system failure — and having a plan to keep going.
Most owners already know where they're vulnerable. The one supplier no one else can replace. The person who knows how everything works. The system the business genuinely can't function without. What they don't have is the time to sit down and work through it properly. That's where we come in.
Why Queensland businesses are thinking about this now.
Ten years ago, most businesses worried about competition. Today they're dealing with cyber attacks, floods, staff shortages, supplier issues, technology outages and AI-driven fraud — often all at once. And with Brisbane 2032 on the horizon, the opportunities and the dependencies both grow.
Cyber crime
Small and medium businesses are increasingly targeted. Lose access to email or invoices for a couple of days and the problems start fast.
Technology dependence
Cloud systems, internet, software, devices. Convenient when everything works. Disruptive when it doesn't.
AI-driven fraud
Phishing, scams and social engineering are now automated at a scale we've never seen. Staff are the front line.
Severe weather
Queensland has always faced storms, cyclones and flooding. Recent years have reminded us how quickly that affects supply chains, staff and customers.
Supply chain pressure
Many businesses rely on a small number of suppliers. When one of them has a problem, customers feel it almost immediately.
Key person missing
There's always one person who knows how everything works. If they're sick, on leave, or gone for good, the business slows down or stops.
Brisbane 2032
The world is coming to Queensland.
The 2032 Olympic and Paralympic Games will put Queensland under a spotlight no local business has seen before. Six years of construction, transport upheaval, cyber attention, workforce competition and stretched supply chains — before the first event even starts.
Insurers, banks, corporates and government buyers are already asking harder questions about how your business would keep operating through disruption. That bar keeps rising every year between now and 2032.
01
More pressure
Supply, labour and logistics stretched thin.
02
More scrutiny
Insurers and clients want evidence, not intent.
03
More risk
Cyber, weather and civil disruption all climbing.
Get ahead nowThe best time to build resilience is well before you need it.
THE APP
A continuity plan in your pocket.
ResilientQLD is a mobile-first app for Queensland SMEs. Six loss types. Six tailored playbooks. One tool your team will actually open when things go wrong.
Set it up yourself in 15 minutes, or attend a workshop and walk out with your plan already live inside it.
- Power
- Premises
- Personnel
- Internet
- Communications
- Hostile environment
Solutions
How we help Queensland businesses.
Start with the app, or work with us directly. Four ways to build resilience, from self-serve tools to fully supported workshops and advisory.
Every business depends on something.
There's always a handful of things keeping everything moving. When one of them stops working, it instantly becomes the most important thing in the business.
Better risk management. Better insurance conversations.
Insurance is designed to help your business recover financially after a disruption. Insurers, however, increasingly want to understand how businesses identify, assess and manage risk.
By documenting critical business functions, key dependencies and continuity arrangements, the ResilientQLD Continuity Workshops help demonstrate a proactive approach to risk management and may help position your business more favourably during insurance renewals, underwriting reviews and conversations with brokers.
Who we work with.
Sectors we work with regularly across Queensland:
HospitalityProfessional ServicesHealthcareRetailTrades & Field ServicesTransport & LogisticsManufacturingCommunity Organisations