Managed Service
Continuity,
run for you.
A monthly service for Queensland businesses that want their continuity plan to stay live — reviewed, tested and ready — without hiring a full-time risk person.
Price
Per month. AUD, ex GST. Month-to-month, cancel any time after the first three months.
Who it's for
Established Queensland businesses
Best suited to businesses with 15+ staff, complex operations or regulatory exposure — where a stale plan is a real risk.
Includes
The app, kept current
Your plan lives inside the ResilientQLD app and we maintain it. Ideally you've completed a Continuity Workshop first — if not, we can build the plan together as part of onboarding.
What's included
Every month.
Your plan, kept live in the app.
We own the plan inside the ResilientQLD app and keep it current as your business changes — new staff, new suppliers, new systems, new locations. No stale PDFs on a shared drive.
- Quarterly plan reviews
- Change tracking as the business evolves
- All six loss-type playbooks maintained
- Single point of contact
Monthly check-ins.
A working session each month with the owner or nominated lead. We review what's changed, work through any concerns, and keep the plan tuned to reality — not left to gather dust.
- 60-minute monthly session
- Written action summary after each
- Priority email support between sessions
- Escalation line for urgent issues
Scenario testing.
Twice a year we run a live scenario against your plan. Cyber, weather, supply chain, key person — whatever's most relevant right now. You find the gaps in a safe setting, not in the middle of a real event.
- Two facilitated tabletop exercises per year
- Realistic scenarios tuned to your industry
- Debrief and improvement recommendations
- Staff involvement where useful
Response on the day.
When something actually happens, you get a phone call — not a ticket queue. We help you work the plan in the app, make calls, and coordinate the response so you can focus on the business.
- Direct line during a live incident
- Hands-on coordination support
- Post-incident review and plan update
- Insurer and stakeholder liaison if needed
What you get out of it
A plan that stays current.
- A continuity plan that's reviewed and updated as your business changes
- A practitioner on call when something goes wrong
- Regular testing so gaps surface before events do
- Board and insurer-ready evidence of active risk management
- Someone in your corner when something goes wrong
- Confidence that your continuity arrangements are being actively maintained